Mel Betting Privacy Policy – How We Keep Your Data Safe

Mel Betting collects the minimum data needed to deliver its services. There are two main ways data is collected — what you provide directly, and what is generated automatically as you use the platform.

Information you provide directly:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Address and nationality information
• National ID, passport, or other identity documents (for KYC)
• Payment method details (mobile banking number or bank account information)

Automatically Collected Data:

• Device type, operating system, and browser information
• IP address and approximate location
• Gaming history and session duration
• Deposit and withdrawal history
• Browsing behaviour collected via cookies and web beacons

Mel Betting uses your data only for defined purposes — never for anything unrelated. Below is a detailed breakdown of why we use your information.

Mel Betting will never use your data beyond the stated purposes. If we need to use it for a new purpose, we will ask for your consent again.

Mel Betting follows the highest industry standards to keep your data secure. Our security framework operates across multiple layers, so if one layer fails, the others remain active.

• All data transmissions are protected with 256-bit SSL/TLS encryption.
• Stored data is encrypted using AES-256 encryption.
• Server access is secured with two-factor authentication (2FA).
• Regular independent security audits, including penetration testing, are conducted.
• 24/7 physical and digital security monitoring at our data centers.
• We follow the international ISO 27001 standard for information security.

Data retention period: Data for active accounts is retained to provide our services. After an account is closed, certain data may be kept for up to 5 years as required by law, after which it is permanently deleted.

Mel Betting never sells your personal data to third parties for commercial purposes. However, limited information may be shared in certain specific circumstances.

• Payment Processor: The necessary information is shared with payment gateways to process deposits and withdrawals.
• KYC verification service: Licensed third-party providers may be used to verify identity documents.
• Game provider: Gaming history may be shared with providers in certain cases to improve services.
• Legal authorities: Data may be disclosed in response to a government order or court directive.
• Fraud Prevention: Information may be shared with other licensed operators for AML and fraud prevention purposes.

All third-party partners are bound by the same strict privacy agreements as mel betting.

The Mel Betting website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential cookies: Essential for maintaining login status, session management, and security. These cannot be disabled.
• Functionality cookies: Used to remember your language preference and other settings.
• Analytics Cookies: Helps monitor site usage to improve our services.
• Marketing Cookies: Used to show promotions relevant to your interests. You may opt out of these at any time.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of Mel Betting.

Mel Betting believes you should have full control over your own data. In line with GDPR and international data protection standards, we provide you with the following rights.

Mel Betting is for users aged 18 and above only. We do not knowingly collect data from or provide services to minors.

• Age verification is mandatory at the time of registration.
• If a minor's data is collected inadvertently, it will be deleted immediately.
• If parents have any concerns, they should contact Mel Betting support immediately.
• Use parental control software to block children from accessing the platform.

Mel betting may update this Privacy Policy to keep pace with changes in technology, law, or our services. If significant changes are made, you will be notified at your registered email address and via a notice on the platform.

• Continued use of mel betting after any changes takes effect constitutes your acceptance of the updated policy.
• You can check the "Last Updated" date at the top of the policy to identify the most current version.
• For any privacy-related questions or complaints, please contact our support team.

Contact email: [email protected] (you may write to us, but this is not a clickable link) | Last Updated: January 2026